Refund policy

Return & Refund Policy

At Zegami Oil Studio, your satisfaction is important to us. However, please note the following guidelines regarding returns and refunds:

1. Original Paintings
All sales of original paintings are final. Due to the unique and one-of-a-kind nature of these pieces, we are unable to accept returns or exchanges. We encourage you to review all product images, descriptions, and details carefully before making your purchase.

2. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery at [your email/contact]. Include your order number and clear photos of the issue so we can assist you promptly.

3. Non-Returnable Items
In addition to original paintings, any custom or personalized items are non-returnable unless they arrive damaged or faulty.

4. How to Contact Us
For any questions about your order or this policy, please reach out to:
📧camzagami@gmail.com